Bilingual Customer Service Representative

Commerce Bank(1 month ago)

St. Louis, MOOnsiteFull TimeJunior$36,000 - $44,200Customer Service

About this role

A Bilingual Customer Service Associate at Commerce Bank serves as a front-line representative supporting customers across phone, live chat, and email channels. The role is based in St. Louis and is part of the bank's Customer Care organization, with paid training and opportunities for career development. The position emphasizes delivering a positive customer experience while representing Commerce Bank's culture and values.

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Required Skills

Customer Service
Live Chat
Email Support
Phone Support
Fraud Prevention
Data Entry
Escalation
Product Knowledge
Communication
Microsoft Office

+2 more

Qualifications

High School Diploma or GED
Fluent Spanish and English
1+ Year Customer Service Experience

About Commerce Bank

commercebank.com

Commerce Bank offers personal and business banking, checking, mortgages, loans, investing, credit cards & more. Visit us online or at one of our locations.

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