HELP DESK AGENT
Software Technology Inc
About this role
An OPS Help Desk Agent for S.H. supports the LTSS Operations team with call center and help desk duties during a 9-month contract period. The role involves managing incoming calls, resolving questions, tracking resolutions, and handling incident tickets related to the LTSS eligibility system.
Skills
Qualifications
About Software Technology Inc
stiorg.comSoftware Technology, Inc. is a software consulting firm that designs and builds websites and mobile apps (Android/iOS) and provides digital marketing, SharePoint/Office 365, application migration, and general IT consulting. Its service portfolio spans application services, mobility, digital transformation, cloud & infrastructure, data analytics, human capital management, enterprise risk & security, and quality engineering. STI works with clients across industries — including financial services, consumer goods, and travel & hospitality — to deliver end-to-end digital and enterprise IT solutions.
About Software Technology Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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