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© All Rights Reserved. ApplyBlast.com
NCR Voyix
The IT Help Desk Analyst provides Level 1 technical support for PC client issues, handling inbound and outbound calls, web tickets, and chat on a 24x7 rotating shift schedule. The role involves troubleshooting hardware, software, OS, and networking problems, documenting resolutions, and escalating complex issues to Level 2 support while maintaining high-quality customer service.
Company Size
10001+ employees
NCR Voyix is a platform-powered leader in unified commerce for retail and restaurants, serving innovators around the globe. The company offers a unified commerce platform encompassing POS, payments, self-checkout, operations, loyalty, and marketing solutions. Its purpose-built hardware and comprehensive services support mission-critical retail and restaurant environments across quick service, grocery, convenience, specialty, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NCR Voyix.
NCR Voyix didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role