Help Desk Analyst I

Lakewood Regional Support at Loews Hotels operates a regional support center providing resources across Human Resources, Engineering, Purchasing, Accounting, Security, and Information Technology for multiple properties. This role involves resolving team member issues via various communication channels, installing hardware and software, maintaining computer systems, and traveling between Orlando/Apopka hotels and support centers. The position requires basic to intermediate network knowledge, proficiency in Windows and MS Office, and the ability to escalate technical problems to the appropriate departments.