MetroSys
MetroSys is seeking a Help Desk Technician I to provide frontline technical support for a modern end-user environment. The role involves troubleshooting issues with Microsoft 365, Windows 11, and various endpoint devices while managing user accounts and identity access. Candidates will deliver exceptional customer service using remote tools and escalate complex issues to senior teams.
Headquarters
San Diego, California, United States
Company Size
11-50 employees
Founded
2006
MetroSys is a services-led technology integrator and IT VAR that sources, architects, deploys, migrates, and optimizes enterprise infrastructure and telecom environments for organizations where uptime, security, and performance are critical. Operating across four integrated pillars — Technology Solutions, Professional Services, Telecom, and Flexible Workforce — they serve industries including aerospace, defense, financial services, healthcare, and energy. Founded in 2016, MetroSys is carrier- and vendor-neutral, practitioner-led, and maintains lifecycle-oriented relationships with over 300 enterprise customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MetroSys.
MetroSys didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role
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