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Allegacy Federal Credit Union
The Help Desk Analyst I provides first-line technical support to internal and external members, handling incoming support calls, logging tickets, and performing basic troubleshooting for hardware, software, and network issues. This role serves as the primary point of contact for user assistance, resolving common technical problems, and escalating unresolved issues to appropriate IT resources. The position requires delivering exceptional customer service while maintaining professional communication and adhering to established IT procedures.
Allegacy Federal Credit Union offers a wide range of financial services designed to help you make smart financial choices. Join us today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Allegacy Federal Credit Union.
Allegacy Federal Credit Union didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role