Help Desk Technician Tier 1
Anchormanagedsolutionsltd
About this role
The Help Desk Technician Tier 1 at Anchor Managed Solutions provides first-level technical support to end users, troubleshooting hardware, software, and network issues. The role involves managing support tickets, guiding users through technical solutions, and escalating unresolved problems to higher support tiers.
Skills
About Anchormanagedsolutionsltd
anchorms.comAnchor: Managed Solutions Ltd. is a Saskatoon-based IT services company that provides 24/7 managed IT and managed security solutions to businesses throughout Saskatchewan. They deliver professional, proactive support and security services to protect networks, endpoints and data, and work with vendors and partners to meet client needs. The site highlights client-focused offerings, ongoing IT news and resources, and easy contact/referral and vendor-application channels for collaboration.
About Anchormanagedsolutionsltd
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k – $45k
per year