Help Desk Analyst
Altar(1 month ago)
About this role
Altar'd State is a rapidly growing women's fashion brand with over 120 boutiques and a strong commitment to community giving. The Help Desk Analyst based in the corporate office in Knoxville, TN is the primary technical contact for stores, the home office, and the distribution center, helping ensure reliable IT operations and participating in technology initiatives. The role collaborates closely with the IT department to support ongoing projects and system continuity.
Required Skills
- Ticketing Systems
- Troubleshooting
- Hardware Support
- Software Support
- Peripheral Support
- Networking
- Customer Service
- Technical Documentation
- Time Management
- Communication Skills
Qualifications
- CompTIA A+
- Associate's Degree in Technology
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