Help Desk Consultant
Tallahassee Community College(1 month ago)
About this role
The Help Desk Consultant is a full-time IT Help Desk position at Tallahassee State College supporting the college’s campus technology environment and end users. The role is part of the institution’s Information Technology team and contributes to college operations, student success, and a collaborative campus community. The position is offered with comprehensive State of Florida benefits and professional development opportunities.
Required Skills
- Troubleshooting
- AV Technology
- Ticketing
- Password Resets
- MFA
- Hardware Support
- Software Support
- Network Support
- Customer Service
- Classroom Tech
Qualifications
- High School Diploma or Equivalent
- Associate Degree (may substitute for 2 years of experience)
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