Help Desk Analyst
Arete Technologies, Inc.
About this role
The NC Department of Health and Human Services, Office of NC FAST is seeking two Bilingual Application/Production Support Help Desk Analysts to provide support for the NC FAST application. The role involves troubleshooting, escalating issues, and coordinating system change requests, with a focus on customer support in both English and Spanish.
Skills
About Arete Technologies, Inc.
aretetechnologiesinc.comArete Technologies is a staffing and consulting firm that provides innovative talent and advisory services to agile organizations worldwide. They focus on bridging the gap between business demands and measurable outcomes by connecting companies with skilled professionals and tailored consulting engagements. Serving dexterous, fast-moving firms, Arete helps clients scale teams, accelerate projects, and achieve operational goals.
About Arete Technologies, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$92k – $124k
per year