HOLDCO
The Help Desk Analyst provides first-tier technical support for computer, application, and hardware issues via phone, email, and help desk tickets. This role delivers exceptional customer service to remote, international, and corporate users while troubleshooting Windows 11, Office 365, and Azure Virtual Desktop environments. The position reports to the Vice President of Information and Technology and ensures timely resolution of IT requests.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HOLDCO.
HOLDCO didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role