Hope College
The Help Desk Assistant provides frontline support to the Hope College community by triaging incoming requests and resolving computer software and hardware issues. This role involves troubleshooting campus technology, maintaining help documentation, and educating users to build their technical skills. The position also includes collaborating with staff on escalations and assisting in the development of student staff training.
Headquarters
Holland, Michigan, United States
Company Size
501-1000 employees
Founded
1866
Hope College is a private four-year Christian liberal arts college located in Holland, Michigan. Rooted in liberal arts education, it offers more than 90 majors, minors, and pre-professional programs and is known for strong academics and top-ranked undergraduate research. The campus emphasizes a vibrantly welcoming community with extensive global engagement and off-campus study opportunities. Through rigorous coursework and hands-on research, Hope prepares students for diverse careers and meaningful, values-driven lives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hope College.