General Dynamics Information Technology

Help Desk Technician II

General Dynamics Information Technology(16 days ago)

San Antonio, TX, United StatesOnsiteFull TimeJunior$43,000 - $58,200Technical Support Services
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About this role

The Help Desk Technician II supports government IT operations by providing technical assistance and customer support for desktop software, hardware, network devices, and mobile devices. The role involves troubleshooting, maintaining systems, and supporting remote and on-site users in a secure environment.

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Required Skills

  • Help Desk
  • Troubleshooting
  • Active Directory
  • Customer Support
  • Network Support
  • Hardware Support
  • Mobile Devices
  • Windows
  • Ticketing Systems
  • Security Standards
General Dynamics Information Technology

About General Dynamics Information Technology

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Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.

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