RCS Pro GmbH
A Help Desk Engineer at a Premier Managed IT Service Company provides frontline technical support to small business clients, handling phone, email, and ticket requests, performing desktop-level fixes, software installations, and basic network administration. The role emphasizes superior customer experience, effective communication with clients and vendors, and thorough follow‑up on support tickets.
Headquarters
Düsseldorf, North Rhine-Westphalia, Germany
Company Size
1-10 employees
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RCS Pro GmbH.
22% below the average for this role