RCS Pro GmbH
A triage technician at a premier managed IT service company will handle incoming help‑desk requests, gather detailed ticket information, and coordinate with remote support and field engineers to resolve client issues. The role involves maintaining communication with clients, vendors, and internal teams while ensuring tickets are properly documented and followed up.
Headquarters
Düsseldorf, North Rhine-Westphalia, Germany
Company Size
1-10 employees
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RCS Pro GmbH.
47% below the average for this role