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© All Rights Reserved. ApplyBlast.com
Harbor IT
The Help Desk Technician II is a remote-first support role within Harbor IT’s Service Delivery organization, serving as a primary escalation point for complex support tickets across healthcare, medical, and life sciences clients. This role owns tickets end-to-end, from intake and triage through resolution and documentation, and provides technical mentorship to Help Desk I technicians. The position requires a growth mindset and methodical critical thinking to maintain operational stability and deliver high-quality service in environments with strict uptime, data security, and regulatory requirements.
Headquarters
New York, New York, United States
Cyber-first managed IT, cybersecurity, and cloud services for complex, compliance-driven environments in healthcare, infrastructure, and PE.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Harbor IT.