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© All Rights Reserved. ApplyBlast.com
ASM Research
The Help Desk Lead I - Night oversees the daily operations of the help desk, managing a team to ensure adherence to planning, policies, and service level agreements. This role involves personnel management, including mentoring, scheduling, and performance evaluations, while serving as the initial point of escalation for customer issues. The position requires maintaining detailed records of operations and participating in the hiring and training of new help desk specialists.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role