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General Dynamics Information Technology
GDIT is hiring a Help Desk Lead / Senior Engineer to support the Veteran's Affairs Electronic Health Records Modernization effort. The role involves establishing and managing a comprehensive help desk, overseeing operational processes, and collaborating with stakeholders to ensure effective issue resolution and support at scale. This position requires designing tiered support structures, managing service level agreements, and leading workforce planning for EHR implementation and sustainment.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
27% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
