Help Desk Level II Technician
TeamLogic IT, NE Austin, TX
About this role
A Support Engineer at TeamLogic IT handles Tier 1 and Tier 2 service requests, troubleshooting technical issues and resolving user problems. They manage ticket queues, communicate with customers, and ensure timely resolution of service requests.
Skills
Qualifications
About TeamLogic IT, NE Austin, TX
teamlogicit.comCloudflare is a web performance and security company that operates a global edge network to accelerate and protect websites, APIs, and applications. It offers CDN, DDoS mitigation, DNS, WAF, SSL/TLS, load balancing, and edge compute (Cloudflare Workers), alongside Zero Trust access and security services for enterprises. The platform is API-first and developer-friendly, with analytics and integrations to simplify deployment and routing. Organizations use Cloudflare to improve availability, reduce latency, and offload security and infrastructure complexity to a distributed edge.
About TeamLogic IT, NE Austin, TX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for TeamLogic IT, NE Austin, TX.
Salary
$48k – $60k
per year