Help Desk Manager
NCR(1 month ago)
About this role
A Help Desk Manager at NCR Voyix in Cebu is a leadership role overseeing the local help desk function that supports the company’s digital commerce SaaS for retail and restaurant customers. The position serves as the local liaison between customers, sales/country management, and the global service organization to ensure alignment with corporate service standards.
Required Skills
- Leadership
- Team Management
- Incident Management
- SLA Management
- Recruitment
- Training
- Customer Service
- MS Office
- Communication
- Problem Solving
+2 more
About NCR
ncr.comNCR has separated into two separate and distinct companies: NCR Voyix and NCR Atleos.
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