Help Desk Representative
NCR Atleos(7 months ago)
About this role
The Help Desk Representative (II) at NCR Atleos acts as the single point of contact for financial customers, managing incident services and supporting ATM/ABM networks across Canada. This role involves handling customer calls, resolving service requests, and working collaboratively to enhance customer support processes and quality.
Required Skills
- Customer Service
- Problem Resolution
- Incident Management
- Communication Skills
- Team Collaboration
Qualifications
- Bachelor’s degree
- Bilingual (English/French)
About NCR Atleos
ncratleos.comDelivering exceptional ATM & ITM solutions, NCR Atleos empowers financial institutions & retailers to expand access & optimize branch operations.
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