TriTech Enterprise Systems
TriTech Enterprise Systems is seeking a Help Desk Manager to oversee an organization’s IT support team, managing ticket queues, SLAs, staff performance, and daily support operations. The role involves leading a 24/7 service team responsible for resolving end-user technical issues across desktops, software, network access, and business applications. This position requires managing daily support operations to ensure fast and reliable service for users.
Headquarters
Hyattsville, Maryland, United States
Company Size
11-50 employees
Founded
2002
TriTech Enterprise Systems, Inc. is an award-winning IT consulting firm established in 2002, providing services such as IT consulting, business analysis, program and project management, network infrastructure, data management, systems integration, and information assurance. The company serves federal, state, and local government agencies as well as commercial clients, with a focus on delivering cost-effective, cutting-edge technology solutions. TriTech holds certifications including SBA HUBZone, SDB, MDOT MBE/DBE, and is rated at CMMI Maturity Level 3 for services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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TriTech Enterprise Systems didn’t post a salary, so this is our estimate from similar listings.