BTI
The Help Desk Manager oversees the EEOC Enterprise Help Desk, managing daily service desk operations, supervising staff, allocating resources, and ensuring technical issues are resolved within service-level agreements. The role also serves as the primary escalation point for complex incidents and ensures compliance with ITIL v4 best practices and EEOC policies.
Headquarters
Santa Fe, New Mexico, United States
Company Size
11-50 employees
Founded
1993
Bicycle Technologies International - A bicycle parts distribution company located in Santa Fe, NM.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BTI.
BTI didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role