Peraton
The Help Desk Manager leads the delivery of customer-focused, timely, and secure IT support in a Department of Defense or comparable enterprise environment. The role involves managing help desk personnel, assigning and prioritizing work, monitoring service-level performance, and coordinating with technical teams to sustain reliable IT services. This position ensures incidents and service requests are tracked, resolved, and closed in accordance with established service-level agreements and customer requirements.
Headquarters
Reston, Virginia, United States
Company Size
10001+ employees
Founded
2017
Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. Peraton supports every branch of the U.S. Armed Forces, and we serve as a valued partner to essential government agencies that sustain our way of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peraton.