Xtreme Solutions Inc
The Level 1 Help Desk Technician serves as the frontline of technical and cybersecurity support for Xtreme Solutions Inc’s MSP/MSSP customers, handling initial intake, triage, and resolution of common IT and security issues. This role ensures incidents are properly documented, escalated, and resolved in accordance with company policies, service level agreements, and security standards. The position plays a critical role in maintaining customer satisfaction and supporting a proactive, security-first service delivery model.
Headquarters
Atlanta, Georgia, United States
We Are Leading The Industry In Information Technology & Cyber Security in Atlanta, GA and across the U.S. We are experts in IT and Cyber Security.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Xtreme Solutions Inc.