Help Desk Representative
BRKZ(10 days ago)
About this role
A Help Desk Representative provides technical support related to various software and hardware products, troubleshooting issues, and assisting end-users. They work independently with some guidance, contributing to problem-solving efforts to ensure smooth technology operations within an organization.
Required Skills
- IT Support
- Troubleshooting
- Ticketing Systems
- Customer Service
- Windows
- macOS
- Cloud Support
- Asset Management
- Remote Desktop
- Java
Qualifications
- Bachelor’s Degree in IT or Computer Science
About BRKZ
boozallen.comBooz Allen Hamilton is an advanced technology and management consulting firm that helps government and commercial clients transform missions using analytics, digital, engineering, and cybersecurity capabilities. The company designs and deploys data-driven, AI-enabled, cloud and cyber solutions to advance civil, defense, and national security priorities as well as enterprise modernization and operational resilience. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen combines deep technical expertise and expert services—strategy, systems engineering, and program support—to deliver outcomes for public- and private-sector programs.
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