Sikich
The Help Desk Specialist will provide surge support on‑site in Washington, DC for a federal client, delivering end‑user technical assistance, ticket triage, and ServiceNow subject‑matter expertise. The role focuses on help‑desk performance, user communications, and process improvements while requiring an active public trust or higher clearance.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
1982
Sikich is a professional services firm delivering consulting, technology and compliance services to public and private sector organizations. Its highly specialized, hands-on teams provide integrated solutions—spanning advisory, digital transformation, managed IT and regulatory compliance—rooted in deep industry experience. Sikich focuses on outcome-driven implementations and strategic guidance to strengthen operations, manage risk, and accelerate growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sikich.
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