Help Desk Specialist

Humane World for Animals: Apply

3 months ago

Boston, Massachusetts

Onsite

Full Time

Junior

0 applicants

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About this role

A Help Desk Specialist at MSPCA-Angell in Boston provides technical support to end-users, including device configuration, software installation, and troubleshooting of basic networking and computer issues. The role focuses on ensuring end-user productivity through timely and accurate solutions.

Skills

About Humane World for Animals: Apply

humanepro.org

HumanePro, from Humane World for Animals, is an online resource hub for animal-welfare professionals, advocates, and shelter staff that delivers practical guidance, policy analysis, and best practices to improve outcomes for animals. The site organizes species-specific resources (cats, dogs, horses, rabbits, wildlife) and shelter/rescue guidance alongside law and policy toolkits covering topics such as breed discrimination, community cats, spay/neuter, cruelty, euthanasia, and pet‑inclusive housing. HumanePro provides training materials, legal/policy resources, and actionable program templates to help communities implement humane, evidence-based solutions. It is designed to support practitioners and policymakers working to reduce suffering and increase lifesaving.