Federal Way Public Schools
The Help Desk Specialist provides entry‑level technology hardware and software support for the district, responding to customer inquiries via phone, email, ticketing system, or in person. The role involves diagnosing and troubleshooting issues, maintaining the help desk request system, and delivering both on‑site and remote Tier 1 assistance while documenting resolutions and supporting inventory management.
Federal Way Public Schools (District #210) is a public school district serving the Federal Way, Washington area. The district operates a broad network of elementary, middle, and high schools, offering academic programs, career and technical education, special education, multilingual services, and extracurricular activities. It is committed to preparing students for college, career, and community readiness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Federal Way Public Schools.
Federal Way Public Schools didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role