Cyber Defense
The Help Desk Specialist provides technical expertise and customer service to resolve IT service incidents and requests for government agency clients. This role involves managing the full lifecycle of support tickets, offering remote and deskside assistance, and supporting various enterprise technologies including Microsoft 365, VoIP, and mobile devices. The position requires maintaining IT assets, conducting user orientations, and ensuring reliable IT infrastructure operations.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cyber Defense.
Cyber Defense didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role