illinoistoolworks.com
The Help Desk Supervisor leads the Residential Construction Help Desk team, providing advanced technical support and managing escalations for hardware, software, network, and application issues. This hybrid player‑coach role oversees daily service desk operations, drives team performance through coaching, and collaborates with internal stakeholders and vendors to improve service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for illinoistoolworks.com.
64% above the average for this role