ASRC Federal
ASRC Federal Technology Solutions is seeking an experienced Help Desk Supervisor to lead a team of 15 remote and on-site professionals supporting users across multiple Army Contracting Command locations. The role involves managing day-to-day IT support operations, ensuring outstanding customer service, and driving continuous improvement across a distributed support organization. The supervisor will direct Tier 1 and Tier 2 desktop support services, oversee lifecycle management, and coordinate a dispersed team while maintaining high service-level performance.
Headquarters
Reston, Virginia, United States
Company Size
5001-10000 employees
Founded
2003
ASRC Federal is a U.S. government services firm that delivers mission-focused engineering, IT, and technical solutions for defense, intelligence, civil, and commercial customers. Its offerings include systems engineering, cloud and IT services, cybersecurity, data analytics, space and satellite operations, health and logistics, and program management delivered by a cleared, mission-ready workforce. The company emphasizes long-term partnerships and operational readiness to support complex missions and national security priorities. ASRC Federal is part of the ASRC family of companies and operates across the United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASRC Federal.