Help Desk Support Agent
Neighborly®(11 days ago)
About this role
A Help Desk Agent at Neighborly's Zoreware team provides first-level support for franchise-facing technology, assisting internal and external customers with product knowledge, troubleshooting, and issue resolution. The role involves maintaining accurate records, following SLAs, and supporting product testing and documentation.
Required Skills
- Customer Service
- Windows
- Web Browsers
- Ticketing Systems
- Point-of-Sale
- Software Knowledge
- Problem Solving
- Communication
- Time Management
- Active Listening
About Neighborly®
neighborlybrands.comBased in Waco, Texas, Neighborly was founded in 1981 under the name of Dwyer Group and has since grown to become the holding company of 21 service brands.
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