Help Desk Support Agent
Neighborly®
About this role
A Help Desk Agent at Neighborly's Zoreware team provides first-level support for franchise-facing technology, assisting internal and external customers with product knowledge, troubleshooting, and issue resolution. The role involves maintaining accurate records, following SLAs, and supporting product testing and documentation.
Skills
About Neighborly®
neighborlybrands.comBased in Waco, Texas, Neighborly was founded in 1981 under the name of Dwyer Group and has since grown to become the holding company of 21 service brands.
Recent company news
Franchising.comNeighborly Franchise Opportunity
Aug 26, 2025
Rocket CompaniesLady Gaga Channels Community with ‘Won’t You Be My Neighbor?’ Cover in Rocket and Redfin‘s Super Bowl LX Teaser
1 month ago
PR NewswireBoxwood Partners Advises Foris Solutions a Neighborly Franchisee, On its Acquisition by PDS Tri-State, a Portfolio Company of Monogram Capital Partners
1 month ago
citybizNeighborly Appoints Benjamin Lamb as Chief Financial Officer
May 19, 2025
GlobeNewswireClogs Don’t Take Holidays: 68% of Americans Experience Plumbing Issues This Time of Year
Nov 4, 2025
About Neighborly®
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Neighborly®.
Salary
$40k – $50k
per year