Engineering Fire Protection
The Service Desk Agent will provide multi-client IT support remotely, handling tickets, phone, and email inquiries while ensuring first-contact resolution and adherence to client-specific SLAs. The role involves troubleshooting across Windows, macOS, Microsoft 365, networking, and security platforms, as well as managing onboarding, endpoint deployment, and documentation.
Engineering Fire Protection provide fire protection design, fire alarm design, fire modeling, life safety code consulting, performance based design, fire code consulting, and building code consulting services our clients need for the construction and/or renovation of facilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Engineering Fire Protection.
76% below the average for this role