Help Desk Support I
Stem Xpert
About this role
Provides support to end users on a variety of issues, helping to resolve technical problems through research and documentation. The role involves responding to requests for technical support via phone, email, and personnel contacts, ensuring timely problem resolution.
Skills
About Stem Xpert
stem-xpert.comSTEM Xpert is an education company that delivers hands-on STEM learning programs for K–12 students. They provide coding, robotics, and science/maths enrichment through project-based classes, workshops, camps, and online lessons designed to build problem-solving and technical skills. Their curriculum emphasizes experiential learning and real-world applications to prepare students for future studies and tech careers. STEM Xpert also works with schools and parents to customize programs, offer competition prep, and support teacher development.
About Stem Xpert
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$46k – $63k
per year