Help Desk Support III Specialist

CompTech Computer Technologies(21 days ago)

RemoteFull TimeSenior$70,000 - $75,000Information Technology

About this role

CompTech is hiring a Help Desk Support III Specialist to support the Environmental Protection Agency (EPA) by ensuring reliable, secure enterprise IT operations. The role serves as a senior escalation point handling complex issues and maintaining end-to-end ownership of incident resolution across the EPA environment. This position is remote.

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Required Skills

IT Service Management
Incident Management
Ticketing Systems
ServiceNow
Active Directory
Exchange Administration
Email Support
VoIP Support
Windows Administration
Account Management

+5 more

About CompTech Computer Technologies

comptech.com

CompTech is an IT solutions provider that supplies hardware, networking equipment, and managed services for businesses. They handle procurement and deployment of servers, workstations and network systems and offer cloud migration, cybersecurity measures, and ongoing helpdesk or on‑site support. Positioned as a single‑source partner, CompTech focuses on systems integration, preventive maintenance, and fast-response technical support tailored to small and mid‑size enterprises.