North American Rail Solutions
NARS is seeking an Entry-Level IT Help Desk Technician to provide comprehensive technical support via tickets, phone, and in-person requests. The role involves troubleshooting hardware and software issues, managing user accounts, and administering endpoint devices while escalating complex problems appropriately.
North American Rail Solutions is North America's largest and most trusted turnkey rail solutions provider, offering a comprehensive suite of services including railroad design, inspection, construction, maintenance, protection, and terminal services across the U.S. and Canada. Headquartered in Fort Worth, Texas, the company operates through a family of industry-leading brands—American Track, Universal Rail, North American Rail Products, Tri Innovations, and ZA Railroad Services—with over 50 locations across North America. The firm serves Class I, shortline, and industrial rail sectors, supporting customers throughout the full project and maintenance lifecycle to strengthen transportation infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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