Help Desk Technician I - Night Shift - Thursday-Sunday (11 PM - 9:30 AM) SECRET CLEARANCE REQUIRED
Red River(1 month ago)
About this role
This role is part of the Network Operations Center (NOC) team at Red River Managed Services, operating primarily on a Thursday–Sunday overnight shift within a 24x7x365 call center. The position is situated in a collaborative, client-centric workplace that emphasizes continuous learning, resilience, and a team-oriented culture. Candidates should expect to work onsite in an office environment and engage with Red River's client service mission.
Required Skills
- Collaboration
- Communication
- Customer Service
- Email Administration
- User Management
- Troubleshooting
- Windows Administration
- Active Directory
- DNS
- DHCP
+6 more
Qualifications
- Bachelor's Degree (Desired)
- CompTIA A+
- Network+
- Microsoft MCSA
- ITIL
- HDI
- Active SECRET Security Clearance
About Red River
redriver.comRed River is a leading provider of managed cybersecurity services, managed cloud solutions, IT infrastructure solutions and more.
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