CTC
The Help Desk Technician I provides first‑line technical support for desktop and workgroup issues, handling calls, documenting service requests, and troubleshooting hardware and software problems. The role involves working in a high‑volume call center environment, following established processes, and may require extended hours to meet customer needs.
Headquarters
Detroit, Michigan, United States
Company Size
1001-5000 employees
Founded
1996
At CTC, our emphasis is always on providing quality assurance rather than just quality control. Our processes are appraised at CMMI Maturity Level 5 and comply with International Standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CTC.
CTC didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role