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© All Rights Reserved. ApplyBlast.com
CTC
The Help Desk Technician II provides Level I technical troubleshooting and remote support for NCR's small and medium-sized customers, handling high call volumes and ensuring issue resolution through documented incident management processes. The role involves responding to phone, email, and callback inquiries, maintaining detailed incident records, and contributing to team knowledge and process improvements.
Headquarters
Detroit, Michigan, United States
Company Size
1001-5000 employees
Founded
1996
At CTC, our emphasis is always on providing quality assurance rather than just quality control. Our processes are appraised at CMMI Maturity Level 5 and comply with International Standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CTC.
CTC didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role