First Hawaiian Bank
The Help Desk Technician II role at First Hawaiian Bank involves delivering first-level call handling and continuously monitoring critical banking systems in a 24x7x365 production environment. The position requires strong communication skills, self-motivation, and experience with monitoring tools, task scheduling, and administrative procedures across Microsoft and Unix/Linux platforms. This role is part of the Help Desk team and focuses on maintaining system health and resolving technical incidents.
Discover banking made easy with First Hawaiian Bank, the largest Hawaii bank offering personal, private, and business services in Hawaii, Guam, & Saipan.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Hawaiian Bank.
20% below the average for this role