General Dynamics Information Technology
The Help Desk Technician supports the US BICES-X Coalition Support Service Desk by providing tiered systems support, incident response, and escalation for US Military, NATO allies, and coalition partners. The role requires independent work in a high-visibility environment with a focus on hardware, software, and application troubleshooting across various operational shifts. Candidates must maintain a Secret clearance and adhere to DoD 8570 IAT Level II requirements to ensure the integrity and security of DoD information systems.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
32% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025