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amatriotgroup.com
The Help Desk Technician provides Tier 0 and Tier I support, incident response, and escalation for the US BICES-X Coalition Support Service Desk at MacDill AFB, delivering professional customer service to military, NATO, and civilian users. The role includes remote troubleshooting, system configuration, documentation, and guidance to less experienced technicians.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for amatriotgroup.com.
22% below the average for this role
Help Desk Technician
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