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Help Desk Technician at JRM Construction Management, LLC - ApplyBlast

Help Desk Technician

JRM Construction Management, LLC

4 months ago

Boca Raton, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Help Desk Technician provides first‑line technical support to onsite and remote employees, handling hardware setup, account administration, and ticket documentation. The role involves troubleshooting Windows and Microsoft 365 environments, managing assets, and escalating complex issues to Tier 2 while maintaining service level agreements.

Responsibilities

Provide first-line technical support via phone, email, and ticketing system
Install, configure, and maintain end-user hardware and software
Manage user accounts and device lifecycle in Active Directory and Azure AD

Skills

About JRM Construction Management, LLC

jrmcm.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2007

View Profile

JRM Construction Management (JRMCM) is a New York City–based construction management firm that provides full‑service construction and project management across the five boroughs, with work extending into New Jersey and California. The company markets itself as delivering “world‑class construction services,” focusing on project planning, coordination, cost control and onsite management to achieve on‑time, on‑budget results. JRMCM serves owners and developers across commercial, residential and institutional projects, emphasizing quality, safety and clear client communication.