Integra Testing Services
The Level 1 Help Desk Technician serves as the first point of contact for end users in a Microsoft 365 and Azure‑centric environment, handling inbound support requests, troubleshooting common desktop and application issues, and escalating complex problems to Tier 2. The role provides both remote and on‑site assistance, supports identity and access tasks, and contributes to ticketing and documentation processes.
Headquarters
Mentor, Ohio, United States
Company Size
501-1000 employees
Founded
2021
Integra Testing Services is a national provider of Testing, Adjusting & Balancing (TAB) and Controlled Environment Services, with additional offerings in Building Commissioning, Building Systems Consulting, Fire, Life & Safety Services, and Specialty Services. The company operates across numerous U.S. states and internationally, serving customers with a focus on preventing issues before they occur. Integra is headquartered in Mentor, Ohio.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Integra Testing Services.
4% above the average for this role
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