Mainstay Technologies
The Help Desk Tier I Technician serves as the first point of contact for Mainstay clients, delivering professional support through phone and ticket-based interactions. This role focuses on live answer support, assisting end users with foundational technical needs, and ensuring a smooth first-day experience for newly hired employees. The position plays a critical role in shaping the client experience by setting the tone for every interaction and ensuring users feel supported and confident.
Headquarters
Manchester, New Hampshire, United States
Company Size
51-200 employees
Founded
2004
At Mainstay Technologies, we provide outsourced IT and information security services to New Hampshire, Massachusetts, and Greater Boston.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mainstay Technologies.
Mainstay Technologies didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role