Help Desk
Thedirksgroup
About this role
A Help Desk Technician at The Dirks Group provides remote support to clients with critical uptime requirements, resolving technical issues and maintaining customer satisfaction through clear communication and timely resolution.
Skills
Qualifications
About Thedirksgroup
dirksgroup.comThe Dirks Group is a Wisconsin-based IT services firm that provides managed IT services, cybersecurity, cloud solutions, and disaster recovery for businesses in Wausau, Eau Claire and surrounding areas. As a trusted local IT partner, they deliver tailored infrastructure, security, backup and recovery programs to help small and mid‑size organizations reduce risk and maintain business continuity. The company emphasizes hands-on support and practical cloud and compliance solutions to keep clients’ operations secure and running.
About Thedirksgroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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