JCD Staffing
This role serves as the initial point of contact for a service desk operations team, providing efficient and compassionate support to military families, DoD personnel, and the general public. The position involves handling inquiries via phone, email, or fax, documenting interactions in a case management system, and escalating issues as needed. Candidates must maintain an active understanding of Arlington National Cemetery and work under the direction of a Team Lead.
JCD Staffing is a specialized technical recruiting firm focused on delivering cleared and uncleared technical talent to government contractors supporting federal programs. They offer flexible recruiting models — including contract, contract-to-hire, direct hire, and a no placement fee retained model — across roles in software development, cybersecurity, cloud engineering, AI, and more. With 10+ years in business, JCD serves small and mid-sized government contractors facing mission-critical hiring needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JCD Staffing.
JCD Staffing didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role