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© All Rights Reserved. ApplyBlast.com
GRNET S.A.
A Helpdesk Agent provides technical support to internal employees or external customers by troubleshooting hardware and software issues, managing user accounts, and resolving system errors. The role involves responding to tickets via phone, email, or chat, documenting interactions, and escalating complex problems to senior technical teams when necessary.
GRNET S.A. (ΕΔΥΤΕ A.E.) is Greece's National Infrastructures for Research and Technology network, operating as a technology body under the Ministry of Digital Governance and Artificial Intelligence. The company provides advanced networking, cloud computing, and high-performance computing services to academic institutions, research bodies, educational organizations, and public sector entities across the domains of Public Administration, Education, Research, Health, and Culture. GRNET also drives national initiatives in AI infrastructure, Open Science, quantum communication, and digital identity, coordinating key projects such as the national supercomputer 'DAEDALOS', the AI Factory 'PHAROS', and the National Academy of Digital Skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GRNET S.A..
GRNET S.A. didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
