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Helpdesk Agent at SentinelOne - ApplyBlast

Helpdesk Agent

SentinelOne

1 month ago

4.4 on Glassdoor

Dayton, Ohio, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Helpdesk Agent provides technical support to end‑users, handling both remote and onsite issues across Windows, macOS, and Chromebook environments. The role involves troubleshooting hardware and software problems, managing IT tickets, and ensuring equipment is transported and set up as needed.

Responsibilities

Provide technical support to end‑users remotely and on‑site
Resolve hardware and software issues across Windows and macOS platforms
Travel between locations to deliver and transport equipment

Skills

About SentinelOne

sentinelone.com

Headquarters

Mountain View, California, United States

Company Size

1001-5000 employees

Founded

2013

View Profile

SentinelOne is a cybersecurity company that provides an AI-powered platform for endpoint, cloud, identity, and data security. Its products help organizations prevent, detect, and respond to threats across devices, workloads, and enterprise environments.